Frequently Asked Questions
GENERAL QUESTIONS ORDERS & RETURNS FINANCING & LEASE TO OWN
CGC Computers are accessible around the clock at customgamingcomputers.com. We offer complimentary domestic shipping and hassle-free returns. Additionally, you're welcome to visit our retail store located at 2009 South Hurstbourne PKWY, Louisville, KY 40220.
We're pleased to provide free standard shipping for our products. For those in a hurry, expedited shipping options are available, with costs varying based on destination and items ordered.
Absolutely! Customers are welcome to collect their orders directly from our showroom once they're ready.
We stand by the quality of our products with a comprehensive 1 year hardware warranty.
Order updates will be conveniently sent to your email address you used with Shopify.
Due to specific reasons, such as potential credit card fraud on Shopify, we may need to cancel an order. If you encounter any purchasing issues, please contact us using our online support form
During checkout, we provide various lease-to-own options. To be eligible: Age: Ensure you're of legal age to sign a contract. Banking: Have an active checking account set up for direct deposit. Employment: Be employed for at least the past 6 months.
Filling out the application takes roughly 5 minutes. Once submitted, you'll immediately learn about your approval status.
Absolutely! The financing options include provisions for early payoffs.
* Standard agreement offers 12 months ownership. 90-day and other early purchase options cost more than the retailer's cash price.(except 3-months option in CA. To cancel or purchase early call 877-898-1970.
For prompt support, please complete and submit your questions through our online support form.